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Client Satisfaction

  • Importance of People & Relationships
  • Add value to clients operation
  • Provide practical solutions

Technical Expertise

  • Practical and Usable solutions
  • Problem Solving skills
  • Implementation of Six sigma approach
  • Significant experience in role


  • Confidentiality of Client information

  • No use of customer name without agreement

  • No unachievable promises

  • Unavoidable delays or technical difficulties communicated without delay

  • Provide value for money

  • Respectful of Client

Commitment to Quality

  • Provide best technical support without comprising compliance

  • Knowledge of the standards and Regulations


  • Availability to meet Client

  • Presentation of reports